Careers

Order Management Team Lead

Under the general direction of the Chief Revenue Officer, the Order Management Team Lead will lead a team of Order Management Specialists, responsible for managing the entire order lifecycle, from order entry to fulfilment, ensuring accuracy, efficiency, and timely delivery, while also focusing on customer satisfaction and process improvement. This position will work closely with outside vendors and consult with internal teams to continuously build relationships, operational efficiencies and drive sales.

• Actively and continually engage with assigned sales staff to develop solid understanding of their business and recommend solutions for efficiency.
• Provide guidance to internal teams on resolving variances.
• Contribute and enforce purchasing standard operating procedures and policies.
• Negotiate pricing, terms and conditions with suppliers.
• Review orders to ensure that items/components are properly classified at time of purchase.
• Review orders for accuracy regarding shipping address, PO, shipping account information, price, payment, etc.
• Process drop-ship, special order, and inventory/warehouse orders in a timely manner
• Work with the inventory team to ensure backordered inventory assigned to orders is received in a timely manner.
• Provide tracking for inbound order fulfilment as well as customer order tracking.
• Become a product expert in the product lines the position is chartered to support.
• Work with sales and the client to request, fulfil and track RMA's to completion.

• Previous technology sales experience and/or experience in asset recovery resale a plus.
• One to two years B2B sales or purchasing experience preferred. Full training provided.
• Some technical aptitude.
• High character, trustworthy, authentic and a do what you say you will do mentality.
• A desire to learn with the ability to be trained, take responsibility for your actions, and coachable.

• Knowledge in server, storage and networking architectures desirable but not required.
• Exceptional interpersonal communication skills required for interacting with employees, vendors and clients.
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced high-volume, and evolving work environment.
• Able to understand and capture customer business requirements and provide communication back to the sales team.
• Superb written and phone communication skills are essential
• This position requires knowledge and experience with Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Candidates must be able to demonstrate excellent communication, organizational, and project management skills.
• Self-starter and highly motivated for success

Wholesale Account Manager

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Responsible for selling enterprise hardware to our global network of VARs (Value Added Resellers), Brokers, and Resellers. Product Managers maintain multiple customer relationships and sustain a multi-million-dollar sales quota centered around new and refurbished parts.

• Actively prospect into new companies through inbound lead follow-up and outbound cold calls and emails.
• Effectively use lead generation techniques to assemble lists of prospective customers.
• Maintain relationships with contacts and decision-makers.
• Maintain activity level standards (number of calls, number of quotes, time spent prospecting, etc.).
• Strategically manage sales cycles, manage accounts, and provide pipeline sales forecasts.
• Bring visibility of our server, storage and networking portfolio to our customers.
• Build a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified.
• Effectively use internet and other resources to better understand client's industry and business needs.
• Consistently maintain monthly and annual sales quota and revenue goals.
• Qualify inbound leads and convert into sales opportunities.
• Negotiate pricing, terms and conditions with customers.
• Become a product expert in the product lines the position is chartered to sell.

• Previous technology sales experience and/or experience in asset recovery resale a plus.
• One to two years B2B sales or purchasing experience preferred.
• Bachelor's degree from a four-year college or university or equivalent experience.

• Knowledge in server, storage and networking architectures desirable but not required.
• Exceptional interpersonal and customer service skills.
• Ability to speak effectively with customers and employees is necessary.
• Able to understand and capture customer business requirements and provide communication back to the sales team.
• Superb written and phone communication skills are essential
• This position requires knowledge and experience with Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Candidates must be able to demonstrate excellent communication, organizational, and project management skills.

Junior Sales Executive

PCSP is a leading provider of new and refurbished server, storage and networking equipment. We're one of the fastest growing firms in our sector and have 15 years of success behind us. We are committed to providing you with a lively, industrious and informal environment in which you can progress and succeed!
An opportunity is now available for a Junior Sales Executive to join our team in New Hudson, Michigan.

As a Junior Sales Executive, you'll be selling our IT systems and parts to large companies and public and private institutions across the US and worldwide. Utilizing our existing data, marketing campaigns, and our catalogue of case studies and testimonials you'll be following up leads and enquiries to create and manage your own accounts. Responding to website enquiries and searches will also be your purview, along with maintaining customer records and communication: the ability to prioritize and organize your own workload is very important. Somebody with creative ideas about maintaining profitable accounts, increasing sales, and capitalizing on the work done by our Marketing department would be perfect for our team.

Working with guidance and support from our experienced sales team, you will be assisting our customers with their configure-to-order purchases, and sharing technical, logistical, and product advice with them to ensure a successful sale and ongoing business. You will be in close communication with our Testing, Logistics, Accounts and Purchasing teams so great communication skills and approachability are very important.

Your coworkers are very bright and have gained a lot of sales and IT knowledge and experience in the business already. Our office is lively, busy and fun so an equally positive and happy attitude would be just the ticket! Most importantly we need a self-motivated and responsible person with confidence in your own abilities because you will be accountable for hitting a reasonable target each month, and responsible (along with the rest of your team) for reaching company targets.

• Ability to create and prioritize pipeline
• Excellent written and verbal communication skills
• Using good judgement and professionalism to build relationships with customers and colleagues
• Ability to use your time wisely and efficiently
• Accountability and honesty in communication with colleagues
• Motivating yourself throughout the monthly sales cycle
• Calm and considered approach to working under pressure
• Positive, open and fair-minded
• Easy-going and good humoured
• Enjoy working in a busy and energetic environment

• Understanding of IT components and configuring IT systems is an advantage but not essential, we have an experienced Testing department ready to field any enquiries!
• Excellent planning and organising skills
• Interest in and enthusiasm for the idea of a circular economy
• Fun to be around!
• A 'can do, no quit' attitude is most welcome!

• Answering incoming phone enquiries about stock pricing and availability
• Monitoring website activity to convert any potential sales to completion
• Communicating frequently with previous and potential customers
• Undertake any offered training and education to familiarise yourself with our products and systems
• Provide information and guidance (with the assistance of colleagues) to customers to close sales
• Liaising with other PCSP departments to ensure orders taken are correct, in stock, tested, and shipped correctly
• Maintaining our CRM in a timely manner!
• Communicating with and giving feedback to our Marketing department
• Developing and managing your own sales pipeline every month

eCommerce Sales Specialist

Responsible for creating and maintaining product content on PCSP's multiple storefronts including pcsp.com, eBay, Google, Amazon and Newegg. They are also responsible for managing online customer transactions and interactions.

• Monitor competitive activities within the channel including price, promotion, new products and adjust strategies accordingly.
• Manage and execute day-to-day requests and effectively prioritize activity to capture maximum impact.
• Collaborate with marketing partners to ensure profitable marketing campaigns that maintain or enhance P&L.
• Work with operations team internally to ensure best-in-class eCommerce distribution capabilities.
• Strategically manage sales cycles, manage accounts, and provide pipeline sales forecasts.
• Bring visibility of our server, storage and networking portfolio to our eCommerce marketplaces.
• Actively provide pre-and post-sales support to customers and prospects.
• Partner with product marketing to determine portfolio roadmap and establish successful go-to-market product strategies.
• Consistently maintain monthly and annual sales quota and revenue goals.
• Qualify inbound leads and convert into sales opportunities.
• Negotiate pricing, terms and conditions with customers.
• Overcome technical and business objections of prospective customers.
• Become a product expert in the product lines the position is chartered to sell.

• Some technical aptitude.
• High character, trustworthy, authentic and a do what you say you will do mentality.
• A desire to learn with the ability to be trained, take responsibility for your actions, and coachable.
• Self-starter and highly motivated for success.
• Working knowledge of eCommerce marketplace platforms preferred.

• Knowledge in server, storage and networking architectures desirable but not required.
• Exceptional interpersonal and customer service skills.
• Ability to speak effectively with customers and employees is necessary.
• Able to understand and capture customer business requirements and provide communication back to the sales team.
• Superb written and phone communication skills are essential
• This position requires knowledge and experience with Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Candidates must be able to demonstrate excellent communication, organizational, and project management skills.

E-commerce Manager

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This is a full-time, on-site role for an E-commerce Manager located in South Lyon, MI. The E-commerce Manager will oversee the online sales and marketing strategies, manage digital and online product listings, and coordinate with sales and marketing teams to ensure an excellent customer experience. Daily tasks include analyzing sales data, optimizing the e-commerce platform, executing marketing campaigns, and providing comprehensive reports on e-commerce performance.

• Experience in E-Commerce and Marketing
• Strong analytical skills
• Excellent communication skills
• Proven sales experience
• Ability to work effectively on-site in South Lyon, MI
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Strong problem-solving abilities and attention to detail

• Commute to this job's location
• 2+ years of Computers and Electronics Manufacturing experience
• 2+ years of work experience with E-commerce Optimization

Accounting Analyst

PC Server and Parts is a leader in IT hardware solutions, specializing in refurbished servers, parts, and custom-configured systems for businesses of all sizes. We pride ourselves on delivering high-quality products and customer service excellence. We are seeking a detail-oriented and motivated Accounting Analyst to join our Finance team at our New Hudson, Michigan headquarters.

The Accounting Analyst will play a key role in managing the Accounts Receivable (AR) functions for our B2B operations. This includes creating invoices, managing customer accounts, following up on outstanding balances, and ensuring accurate and timely AR reporting. In addition to AR responsibilities, the analyst will assist with general accounting functions including journal entries and month-end close activities.

• Create and send invoices for B2B customer orders in a timely and accurate manner.
• Monitor accounts receivable aging and follow up on past due balances.
• Establish and maintain new customer accounts in the accounting system.
• Respond to customer inquiries related to billing and payment status.
• Reconcile AR transactions and assist in resolving discrepancies.
• Support month-end close activities, including preparation of adjusting journal entries.
• Perform ad-hoc financial analysis and assist with accounting projects as needed.
• Collaborate with internal departments (Sales, Operations, Customer Service) to ensure accurate and complete financial data.

• Bachelor's degree in Accounting, Finance, or a related field.
• 2–5 years of experience in accounting or accounts receivable roles, preferably in a B2B environment.
• Strong knowledge of accounting principles and AR processes.
• Proficiency with accounting software and Microsoft Excel.
• Excellent attention to detail, organizational skills, and ability to meet deadlines.
• Strong communication skills and a customer service-oriented mindset.
• Ability to work independently and as part of a team in a fast-paced environment.

• This position is 100% on-site at our office in New Hudson, Michigan.
• Standard business hours, Monday through Friday, 40 hours per week.