Warranties

PCSP proudly offers the most comprehensive warranty in the refurbished IT hardware industry. If your equipment is not functioning properly for any reason (other than neglect or abuse) we will ship the equipment back to our facility, replace the necessary components, and ship the equipment back at zero cost to the customer. Rest assured knowing that you are in great hands when you purchase your equipment from PCSP.

Warranty Period

All equipment ordered from our website comes with a free 90-day warranty period. Purchases from eBay will only have a 30-day warranty period. Other ecommerce channel warranty periods may vary. We offer to extend this warranty period at the time of purchase for up to 5 years. See below more details on our extended warranty. 

Warranty Coverage

PCSP warrants all hardware and accessories purchased against defects in materials or workmanship. PCSP will cover the cost of replacement parts and labor, as well as shipping to our facility and back to the customer (within the contiguous United States). If the equipment cannot be repaired by replacing parts, the entire machine will be replaced as originally ordered or with an available equivalent.

The warranty does not cover neglect or abuse, categorized as: Cosmetic damage, software added after initial purchase, damage due to viruses/malware/ransom attacks, accident, abuse, water or humidity damage, and damage from improper electrical power or power surges. 

View full details on PCSP Warranties here: Warranty Info