Warranty


Standard Warranty when ordering directly from our website is 90 Days.

After receiving the item,
contact us within
Refund will be given as
Return shipping
Restocking fee
90 days
Money back or item exchange (buyer's choice)
Buyer pays return shipping
20% restocking fee may apply
if order is customer error, or is 
proven not to be defective.

 

RMA requests must be completed before returning items. For more information of refunds, returns, and RMAs, visit this page here.

Optional Extended Warranty Programs

We offer optional extended warranty programs when purchasing directly from our website. These are available from the product options list before adding items to the cart. This is a full, 100% satisfaction guaranteed extended warranty for all workstations, servers, and desktop pc's found on our website.

This means if your machine is not functioning properly, we will ship the machine back to us, repair or replace all defective components, and ship the machine back at zero cost to you. Warranty applies only to the machine it is purchased with. Warranty covers cost of materials, labor, and shipping of all items that have become defective or malfunctioning within the purchased warranty period.  The only thing this warranty does not cover is abuse or neglect of products.

Note: If an extended warranty is purchased for a machine and shipped outside of the US or Canada, customer is responsible for shipping back and fourth to PCSP for warranty claims or replacements. 

Extended Warranties for Workstations, Desktops, and Servers

  • 1 Year Extended Warranty - $99.99 when selected at time of purchase
  • 2 Year Extended Warranty - $189.99 when selected at time of purchase
  • 3 Year Extended Warranty - $269.99 when selected at time of purchase
  • 4 Year Extended Warranty - $359.99 when selected at time of purchase
  • 5 Year Extended Warranty - $449.99 when selected at time of purchase