Warranties

PCSP proudly offers the most comprehensive warranty in the refurbished IT hardware industry. If your equipment is not functioning properly for any reason (other than neglect or abuse) we will ship the equipment back to our facility, replace the necessary components, and ship the equipment back at zero cost to the customer. Rest assured knowing that you are in great hands when you purchase your equipment from PCSP.

Warranty Types

Since adding on-site service to our offering we have split our warranties into three tiers: PCSP Advantage, PCSP Business Advantage, and PCSP Business Advantage Plus. You can learn more about PCSP Advantage warranties here.

*Please note that Business Advantage and Business Advantage Plus are only available for equipment operated at a commercial address*

Warranty Types

Warranty Period

All equipment ordered from our website comes with a free 1-Year PCSP Advantage Warranty. We offer to extend this warranty period at the time of purchase for up to 5 years. Purchases from eBay will only have a 30-day warranty period. Other ecommerce channel warranty periods may vary. 

Warranty Coverage

Warranty Coverage

PCSP warranties all hardware and accessories purchased against defects in materials or workmanship. PCSP will cover the cost of replacement parts and labor, as well as shipping to our facility and back to the customer (within the contiguous United States). If the equipment cannot be repaired by replacing parts, the entire machine will be replaced as originally ordered or with an available equivalent.

The warranty does not cover neglect or abuse, categorized as: Cosmetic damage, software added after initial purchase, damage due to viruses/malware/ransom attacks, accident, abuse, water or humidity damage, and damage from improper electrical power or power surges. 

View full details on PCSP Warranties here: Warranty Info